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FREQUENTLY ASKED QUESTIONS

  • Do I need a physician referral to start treatment?
    No, Virginia is a direct access state by law. This means that you can seek physical therapy treatment for any musculoskeletal injury directly, without a physician's referral, for up to 60 consecutive days. Physical therapists are experts in musculoskeletal conditions and can save you time and money by avoiding expensive tests, such as MRIs and X-rays, and avoiding prolonged wait times that could delay your recovery.
  • What forms of payment are accepted?
    We accept cash, check, credit card, and health savings account (HSA) cards.
  • Do you accept my insurance?
    Volition Performance & PT is not contracted with insurance companies, enabling us to offer hands-on, one-on-one care for a full hour with patients and clients to enhance recovery and performance. Our approach prioritizes quality over quantity, allowing you to achieve faster results in fewer visits. Traditionally, in-network therapists see 2-4 patients per hour, leading to lower quality treatment due to insurance companies reimbursing only about half of what is billed. This reduced payment is a common practice in traditional insurance-based systems. However, we do not believe in sacrificing care for the benefit of insurance contracts and prioritize the well-being of my clients.
  • What are the advantages to cash-based physical therapy?
    Transparency in costs. It can be confusing and frustrating to receive a bill from the insurance company six months later, indicating that a payment is due. We eliminate this issue with upfront, clear-cut pricing. Quality of care. All appointments are scheduled for one hour and are spent one-on-one with a physical therapist, without the use of technicians, hot packs, or filler activities. Convenient scheduling. As a low-volume clinic, patients and clients can easily get appointments for treatment and avoid the long wait times of high-volume chain clinics, which can stretch for weeks or months. Personalized attention. Our patients receive individualized and personalized care, tailored to their specific needs and goals, instead of a one-size-fits-all approach. Continuity of care. Our patients work with the same physical therapist throughout their treatment, ensuring consistency and continuity in their care. Evidence-based treatment. Our therapists use the latest research and proven techniques to provide effective and efficient treatment. Focus on functional improvement. Our goal is to help our patients improve their functional abilities and return to their daily activities as quickly as possible.
  • How often will I need to come in?
    Treatment plans are tailored to each client based on the results of their initial evaluation and their adherence to the recommended home program. Usually, clients receive 1-2 visits per week, depending on the complexity of their diagnosis and their goals. The frequency of visits per week is highest at the beginning but decreases over the course of treatment, which may last anywhere from a few visits to several months, depending on the severity of the diagnosis and the client's ultimate goals. For example, returning to high-level performance in sports or intense weight training may take longer than being able to walk a couple of blocks. Our goal is to help you regain an active lifestyle as quickly as possible. We recognize the value of your time and promise not to waste it on activities that can be done independently.
  • What if I met my deductible or have a low co-pay?
    If your deductible has been met or you have a low co-pay, you can still submit a claim for reimbursement through your insurance. Typically, reimbursement rates for out-of-network providers range from 40-80%. While a doctor's order is not necessary for the best chances of reimbursement, it may assist in the reimbursement process.
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